Privacy Policy

Visibility Signs and Graphics
Effective Date: 2025

1. Introduction

Visibility Signs and Graphics (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with us, including when you book appointments or receive confirmations, reminders, and promotional communications.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number

• Appointment Information: Booking details, service preferences, communication history

• Marketing Data: Consent preferences, responses to promotions

• Technical Data: IP address, browser type, and basic usage data (if collected through our website)
  We do not knowingly collect personal data from children under the age of 13.

3. How We Use Your Information

We use your information to:

• Send appointment confirmations, reminders, and updates

• Deliver promotional messages, offers, and marketing communications (with consent where required)

• Respond to inquiries and provide customer support

• Improve our services, communications, and customer experience

• Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), we process personal data under the following lawful bases:

• Consent (e.g., marketing communications)

• Contractual necessity (appointment scheduling and service delivery)

• Legitimate interests (business operations and service improvement)

• Legal obligations
  You may withdraw consent at any time.

5. SMS, Email, and Marketing Communications

By providing your contact information, you agree to receive appointment-related messages and, where applicable, promotional communications.
Message and data rates may apply.
You may opt out of marketing messages at any time by following the unsubscribe instructions or replying STOP to SMS messages.
Opting out of promotional messages does not affect transactional or appointment-related communications.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share data only with:

• Trusted service providers who assist in scheduling, communications, and marketing

• Legal or regulatory authorities if required by law
  All third parties are required to protect your data and use it solely for authorized purposes.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

8. Your Privacy Rights

GDPR Rights (EEA Residents)
You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• Lodge a complaint with a data protection authority

CCPA Rights (California Residents)
You have the right to:

• Know what personal information we collect, use, or disclose

• Request deletion of your personal information

• Opt out of the sale of personal information (we do not sell data)

• Not be discriminated against for exercising your privacy rights

Requests may be submitted using the contact details below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Visibility Signs and Graphics
516 E Lakeview Pkwy, Provo, Utah, 84606, USA
📞 801-734-7359
📧 info@allaccessdigital.net